Account Support

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The Shepherds Friendly business development team

Our dedicated Business Development team is here to help all our intermediaries every step of the way, whenever you need us.

Phil Nash

Phil Nash

Chief Sales Officer

Phil holds the position of Chief Sales Officer at Shepherds Friendly.

He has extensive experience of the UK protection market and is responsible for the strategic direction of the Sales team, who focus on expanding our intermediary network while nurturing and strengthening existing relationships.


Telephone: 0161 495 6495

Mobile: 07432 851 466


Laura Gauden

Laura Gauden

Head of Sales

As Head of Sales, Laura oversees the development of the Sales team who manage relationships with a wide variety of networks and advisors.

She brings over 20 years of experience in mortgage and insurance intermediary distribution, and she will play a key role in expanding our intermediary network to drive Income Protection sales.


Telephone: 0161 495 6495


Intermediary Support

Our business development team includes our in-house consultants who can help you with applications, quotes and commission payments. We also regularly visit our intermediaries throughout the UK, to deliver product training and support, and anything else you may need assistance with.

In addition, our dedicated team of in-house underwriters aim to give your clients a decision on their plans within 24 hours*, meaning you can process their applications as quickly as possible. Whatever assistance you need, our team can help.

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Need help?

If you can’t find what you’re looking for head over to our help section or get in touch.

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