Privacy and Cookie Policies
At Shepherds Friendly we are committed to looking after your privacy when we ask you to supply us with any personal details. For example when you ask us to send you information about any of our products, when you contact us with an enquiry or when you apply for specific products or services from us. Any information about you which you send us is handled in accordance with the Data Protection Act 1998 (which may be amended from time to time)
Type of information we collect and why
Any information about you that we collect is that which you may provide when contacting us with a request for a quote or to take out a Shepherds plan. This information is used to enable us to do a number of things such as:
- Identify you when you contact us or we contact you.
- Identify products for which you may be eligible.
- Consider applications for plans that you might make.
- Help us to administer or contact you with any improvements in the administration of any plans you might already hold or wish to take out.
- Assist in making decisions on any claims you might make on an appropriate plan.
- Carry out customer research and profiling
- Prevent and detect fraud
Site security and storage of information
We only collect your personal details from the site when you choose to provide these. Any personal information you supply to us is held safely within our security systems to prevent unauthorised access.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only the server that placed the file on your computer or mobile device can retrieve or read the contents of that cookie. Cookies are used in order to improve your user experience whilst on the internet by enabling the sites you visit to ‘remember’ you, either whilst you’re still on that site with a ‘session cookie’ or over multiple visits by a ‘persistent cookie’. Shepherds Friendly would like to place cookies on your computer to help improve our web site and the effectiveness of our advertising. One of the cookies we use for parts of the site to operate is called a session cookie and has already been set. You may block and delete all cookies from this site if you wish and more information on this can be found in the “How can i decline and/or delete cookies?” section below.
Which cookies do Shepherds Friendly use?
|Service||Purpose of Cookie||Classification||Cookie Name||Expiration|
|Session tracking||This cookie is used by Shepherds Friendly to identify you as a user between page loads. This allows Shepherds Friendly to remember certain settings, like which part of the website you were using before you were asked to sign in or register.||Necessary||ASP.NET_SessionId||Destroyed when you close your browser|
|Google Analytics||Shepherds Friendly use Google Analytics, which is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate use of our services and compile a report for us. Google Analytics cookies do not collect personal data about our website visitors. More information on this can be found here. Please click here for information on how to opt out of this.||Site performance||_utmv
How can I decline and/or delete cookies?
Contact us if you need further information
If you would like to know more about how we protect your privacy or if you decide you do not want to receive information about any of our products or services, you can email us at [email protected] or write to:
Shepherds Friendly Society
Haw Bank House
If you can’t find what you’re looking for head over to our help section or get in touch.Find out more